Hi All! Grab a coffee and join us for an early-morning conversation about how to approach video review in family medicine:
Faculty Development Dawn Patrol: Video Review in Family Medicine
Friday, October 2, 2026
0700-0800
Zoom link provided by email.
A few months ago, I came across this article and shared it with our faculty development committee: Video review of family medicine resident clinical encounters: a tool for building emotional intelligence by Koehler et al. (2023).
I know video reviews can be uncomfortable for a variety of reasons. I think some of this fear stems from how we’ve positioned the exercise. What I appreciate most about this article is that it addresses these concerns and offers a different way of thinking about video review. Rather than focusing primarily on whether a resident demonstrated the “right” observable behaviours, they position video review as a reflective exercise that helps residents build on their emotional intelligence, including noticing how they are showing up in the encounter (self-awareness), how they are responding internally (self-management), what they are noticing in the patient (social awareness), and how they adjust in response (relational management).
We’ll also explore how this approach can support more meaningful coaching conversations.
Session learning objectives:
- Describe how video review can move beyond observation of clinical behaviours to support emotional intelligence and reflective practice.
- Apply strengths-based questioning strategies that help residents develop self-awareness, social awareness, and relational skills during video review.
- Identify practical approaches for creating a psychologically safe video review experience that strengthens patient-centred communication and connection.
I encourage you to read the article as it may broaden your ideas and approaches to the exercise and look forward to connecting with you in October!
~ Jacqueline
Dr. Jacqueline P. Ashby, M.Ed., M.Sc., Ed.D.
Program Coach, UBC Family Medicine Abbotsford-Mission Residency Site
Co-Lead, Assessment, UBC Family Medicine Residency Program
jacqueline.ashby@ubc.ca
Family Medicine Residency Site: Abbotsford-Mission 