A complex system that works is invariably found to have evolved from a simple system that worked. A complex system designed from scratch never works and cannot be patched up to make it work. You have to start over, beginning with a working simple system.
More on Systemantics: How Systems Really Work and How They Fail by Dr. John Gall.
#RethinkingOurHealthCareSystem #KeepItSimplePrinciple
UBC Family Practice Residency Program: Abbotsford-Mission Site 