A complex system that works is invariably found to have evolved from a simple system that worked. A complex system designed from scratch never works and cannot be patched up to make it work. You have to start over, beginning with a working simple system.

More on Systemantics: How Systems Really Work and How They Fail by Dr. John Gall.

#RethinkingOurHealthCareSystem #KeepItSimplePrinciple

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