“We humans do not do well when someone whose intentions are unclear tells us where we stand, how good we ‘really’ are, and what we must do to fix ourselves. We excel only when people who know us and care about us tell us what they experience and what they feel, and in particular when they see something within us that really works.”
More on The Feedback Fallacy (March-April 2019) by Marcus Buckingham & Ashley Goodall via Harvard Business Review.
#MustRead #GameChanger #GoodIntentions #IdiosyncraticRaterEffect
UBC Family Practice Residency Program: Abbotsford-Mission Site 