Journalist Celeste Headlee’s TEDx talk on 10 ways to have a better conversation made me think about how we teach and demonstrate the art of a good conversation as well as how we allocate time and space for learners to develop their “softer” skills such as listening, problem solving, time management, and the ability to receive and learn from constructive feedback. Although the presentation’s title says 10 ways, there are actually 11 (and I think it’s the best one).

Warm regards,

Jacqueline

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