Adventures of Patoo!

Screenshot of The Adventures of Patoo

“Dr. Kendall Ho, professor in UBC’s department of emergency medicine, and his colleagues in the digital emergency medicine unit have developed a classroom-based program to teach students between the ages of 9-14 how to safely navigate and assess health information on the internet. The program, called Learning for Life, aims to encourage kids’ healthy pursuits and reduce their risk of developing chronic diseases such as Type 2 diabetes.” Read more on this launch here.

In addition, Dr. Ho and his team designed a series of teachers’ resources including their Learning for Life Toolkit, instructional samples, student workbook, and comics. The instructional samples encourage students’ creativity by motivating them to think about ways to solve issues and to develop health and wellness strategies. The comics are fantastic and great conversation starters on topics such as sleep hygiene, digital health, and mental health as featured below:   

I see several uses for this material that travel beyond the classroom. If we consider the potential that the patient lounge area and exam room have to teach, then the toolkit and educator resources may be wonderful additions to a physician’s toolbox. Just starting a conversation on a topic can be tough and using these visuals may be one avenue to opening up the dialogue with a young patient. One final thought is swapping the anatomy posters found on the walls of many exam rooms with illustrations that convey a story with meaning, ideas, and solutions.

A big thank you to Dr. Ho and his team for addressing the need to build children’s digital health literacy skills and for designing such a creative platform! More projects from the Digital Emergency Medicine crew here.

Warm regards,


Leading Large Scale Change

“As leaders of health and care, we are steering change in a world where the power of hierarchy is diminishing faster and becoming more disruptive… In the dominant approach, power to create change largely comes through positional authority. In the new world, power comes from connection and ability to influence through networks.” ~ Bevan and Fairman

In 2018, NHS England released “Leading Large Scale Change: A Practical Guide” addressing complex health and social care environments. The document provides a detailed account of the process NHS developed as well as their frameworks, methods, and tools used to facilitate and sustain transformation. The focus is on building networks and communities needed to support change and how to mobilize informal power. From creating a climate where everyone can contribute to managing complex dilemmas, the guide deconstructs the concept of change in a very accessible way and suggests action items and resources for readers and leaders to try giving it a go!

Warm regards,


Ophthalmology Suite

For those of you that want to brush up on ophthalmology prior to your rotation, UBC’s Medicine – Education Media created a series of videos to support your learning. They include:

Slit Lamp Overview
Slit Lamp Techniques
Direct Ophthalmoscope
Visual Acuity
Intra Ocular Pressure (IOP)
Extra Ocular Movements
Confrontational Visual Fields
Lid Eversion
Drops & Flouroscein

In addition to ophthalmology, they also have videos on neuroanatomy, statistics, and a cardiology podcast. Check them out!

Warm regards,


Journey Mapping & More!

IDEO on How to Reimagine the Healthcare Experience. Journey Mapping.


Hope you are well! We’ve had the opportunity in our Academic Half Day to discuss journey mapping. It was brought up again in IDEO’s session yesterday on “How to Reimagine the Healthcare Experience” (see image above). One of the useful aspects of patient journey mapping is that it helps practitioners/learners as well as the patient/caregivers understand where their roles are positioned and potentially most influential in the patient experience. If you’re interested in learning more on this method, TUDelft facilitates a tuition-free EdX course on “Design in Healthcare: Using Patient Journey Mapping.”

In the comment feed of the session, Cianelli’s et al. (2016) paper “An Innovation Road Map: A Guide for Nurse Leaders” was cited. I highly recommend giving it a read as many of the issues discussed are relevant to all healthcare educators and learners.

Other items of interest that flew across my desk:

Doctors under observation: How coaching is changing medical education in Canada (Thank you Dr. Liu)

Tuition-free EdX Harvard course on The Opioid Crisis in America and DoaneX course on Health Coaching for Patient Care.

Oxford Journal’s Family Practice Best Paper 2018 Award.

Vivaldi’s Four Seasons will be at the Chan Centre next week! So thrilled about this! Connect here.

Ergo your office space. UBC tutorial.

Have a great week!

Warm regards,


Beyond the Boundaries: Dr. John Pawlovich

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Dr. John Pawlovich is working with Carrier Sekani Family Services to improve the delivery of care for rural and remote Indigenous communities.

“I try to have students appreciate that delivering culturally-appropriate care means learning from the people and these communities. They are your mentors. If you really want to be a healer, and not just a service provider, then you need to build strong relationships.” ~ Dr. John Pawlovich

Our Dr. John Pawlovich is featured in the recent UBC Faculty of Medicine Pathways issue Beyond the Boundaries! Over the years, Abbotsford-Mission Residents have been incredibly fortunate to accompany Dr. Pawlovich on his journeys to British Columbia’s remote and rural regions. When our Residents return from their rotation, they express to me how they’ve acquired new ways of learning and understanding the practice of medicine in small communities. One of the great challenges they describe is that this new context requires planning ahead and coordinating their limited resources with greater efficiency and efficacy. They often highlight the need to develop trust in one another and to work together as team with their fellow healthcare practitioners. Residents explain that this is a key point in their development as they exercise their independence and autonomy as well as discover their latent skills and attributes that emerge in these new unique landscapes. The toolbox was larger than initially thought!

We always appreciate a visit from Dr. Pawlovich during our Academic Half Day. He shares his experience on establishing meaningful relationships and delivering care in these communities. We thank him for his commitment to the program and to the development of our future family physicians. Read more on going above and beyond here!

Warm regards,


Faculty Development: Okanagan Orchards


This Faculty Development event is open to all preceptors and faculty from across the province! We will have a half day of workshops, followed by some options for outdoor activities in the afternoon (wine touring, cycling, paddle boarding, etc), and will wrap up with an appreciation dinner in the evening. It’s a great opportunity for some networking and support, and we have a lot of fun too!

A $250 travel reimbursement will be available to eligible preceptors from out-of-town.

There are a set number of guest rooms held at Hotel Eldorado in Kelowna, so booking early is recommended.

Please contact me directly for more information, and we will send further details, including a registration link, as they are confirmed.

Feel free to share this with colleagues at your site.

We look forward to seeing you in June!

Larissa McLean, BA, MHA
Rural Liaison Coordinator
UBC Faculty of Medicine – Family Practice Residency Program – Rural Site

FMF Resources 2018

Thank you to Drs. Rylan Duivestein and Kathleen Ennis for providing the team a recap of their experience at FMF 2018 during our Academic Half Day. Here are a few links they shared:

CFPC Osteoarthritis Tool: Centre for Effective Practice

Handouts & Helpful Tools: Dr. Simon Moore

Prevention in Hand: The College of Family Physicians of Canada

The Impatient Patient Doctor: Dr. John Crosby

Next year FMF will be held in Vancouver! Learn more here.

IDEO: How to Reimagine the Healthcare Experience

Kwéleches, hello and welcome! IDEO has a session next week on “How to Reimagine the Healthcare Experience Through Design and Collaboration” and I thought you might appreciate the heads-up on this free webinar! IDEO has been very active in rethinking and addressing the challenges in the U.S. healthcare system and have a series of podcasts and articles on the topic including Design Thinking in Healthcare and 6 Tips for How to Prototype a Service.

More below on this upcoming webinar:

Description: Join Chris Waugh, Chief Innovation Officer at Sutter Health, and Dean of IDEO U Suzanne Gibbs Howard as they discuss how service design can radically and rapidly change how healthcare is delivered—making it more personalized and a better experience for patients.

Some Topics Covered:

  • How Sutter Health uses service design to identify and prioritize opportunities that improve patient experience
  • Innovation through collaboration: using journey mapping to uncover areas where partnering can complement your core capabilities and drive impact
  • Building a team of co-conspirators to take on massively complex design challenges

Send your questions on healthcare innovation to or share via Twitter with #healthcaredesign. Sign up to join the live conversation and get the recording and recap delivered to your inbox.

Date: Monday, December 10, 2018
Time: 9:00 AM in Pacific Time (US and Canada)
Register for this free webinar here!

Warm regards,


54th Annual Post Graduate Review in Family Medicine

54th Annual Post Graduate Review in Family Medicine
Feb 21-23 (Thu-Sat) | The Vancouver Marriott Pinnacle Downtown Hotel | Vancouver BC
Target audience: family physicians, nurse practitioners, residents, and students
Up to 17.0 Mainpro+ credits
Register here.

This comprehensive three-day review course (Thu-Sat) offers an update of knowledge central to the practice of family medicine in both rural and urban settings. Committed to addressing everyday practical issues, speakers present equally on current and special areas of concern to the primary health care professional.

To complement a morning of group lectures, afternoons include a series of elective interactive workshops which allow conference attendees to customize their learning experience.

Learn more and review the agenda!

Academic Half Day: Elder Roberta Price

ElderRobertaPriceKwéleches, hello and welcome! I’m excited to announce that Elder Roberta Price, UBC Adjunct Professor and Indigenous Co-Lead for the Family Medicine Residency Program, will be joining us at our Academic Half Day:

Thursday, December 20, 2018
ARHCC Baker 103 Conference Room
10:30 a.m. – 12:00 p.m.

Elder Roberta Price from the Snuneymuxw and Cowichan First Nations, has worked tirelessly over the past three decades to educate and raise awareness about issues affecting First Nations people in a positive, informative, and productive manner. She does this by working as a First Nations educator – sharing her traditional knowledge in schools, within the community, and with First Nations people.

Healing is something Roberta is familiar with as she recalls a very painful childhood survived in foster care. Feeling isolated and separated from her culture took a toll on her. Today, she has “risen up” and is completely devoted to being an agent of positive change. The mother of four and grandmother of eight has shared for the longest time that she believed she was doing this healing  work for her children, but that she now realizes it is for her grandchildren.

Roberta is involved with many communities in the Lower Mainland. A former member of the Board of Directors of Pacific Association of First Nations Women and an Elder at BC Women’s and Children’s Hospitals, Vancouver General Hospital and with the Mmmooooooke Na Sii yea Yeaaaa (All My Relations) Program at Vancouver Native Health Society.  For over 10 years, Roberta has been involved with the UBC School of Nursing, as community advisor, researcher & Elder in the CRIiHI unit. She has also been involved with the UBC Centre for Excellence in Indigenous Health for numerous years – presenting with the UBC Learning Circle and teaching the Cultural Competency and Humility course and IHHS 408 course to medical and other allied health professional students. Recently, she has been appointed Adjunct Professor in the Post Graduate Program, Department of Family Practice (UBC) and serves as the Indigenous Co-Lead for the Family Medicine Residency Program.